Frequently Asked Questions

Everything you need to know about bringing comfort and style to your home.

What are your standard shipping times for furniture items?

Most in-stock furniture and home decor items are processed within 2-3 business days. Depending on your location, delivery typically takes 5-10 business days. Large freight items may require a scheduled delivery window.

Do you offer international shipping?

Currently, Waldecks ships to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.

What is your return policy for home goods?

We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made furniture and final sale items are non-returnable.

How can I track the status of my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.

Are your wood products sustainably sourced?

Yes, at Waldecks we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber and eco-friendly materials to ensure minimal environmental impact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.